🚚 Order Processing Time

All merchandise is made-to-order through our fulfillment partners (Printify and Printful).

Production Time: 2–5 business days before shipping.

Orders are printed and packed Monday through Friday, excluding holidays.

🌍 Estimated Delivery Times

After your item is produced, estimated shipping times are:

United States [5–10 business days]

Canada [7–12 business days]

International [10–20+ business days]

Please note: These are estimates and may vary during peak seasons or due to carrier delays.

📦 Shipping Carriers

We work with reliable shipping providers including:

USPS

FedEx

DHL

Local postal services (for international orders)

The selected carrier will depend on your location and the item ordered.

🔍 Tracking Your Order

Once your order ships, you’ll receive a tracking number via email.

If you don’t receive your tracking info within 10 business days after purchase, contact us at [email protected].

💰 Shipping Costs

Shipping fees are calculated at checkout based on item weight and your location. We may occasionally offer free shipping promotions — follow us on social media to catch them.

📭 Lost, Stolen, or Delayed Packages

Once shipped, your order is in the hands of the carrier. We are not liable for:

Packages marked "delivered" that go missing

Incorrect addresses provided at checkout

Delays caused by weather, customs, or carrier errors

That said, we’ll always try to assist you with locating your package.

⚠️ Shipping Limitations

We currently ship to most countries. However, some items may not be available in all regions due to product or shipping restrictions.

🎃 Holiday & Launch Periods

During major launches or seasonal periods (e.g., Halloween), processing and shipping times may be extended. Please order early to ensure timely delivery.

Still have questions? Email us at [email protected] and we’ll be glad to help.

Thanks for choosing A Visualz — bringing horror to life, one box at a time.